Return Policy

At Muàfa, we want you to be fully satisfied
with your purchase. If, for any reason, you need to return an item, please review the policy below.

Return Eligibility

To be eligible for a return, items must be:

• Unworn and unused

• Unwashed

• In original packaging

• With all tags and hygiene seals intact

Return Window: Returns must be requested within 7 days of delivery.

Non-Returnable Items

The following items cannot be returned:

• Used or worn garments

• Washed garments

• Personalized or custom-made pieces

• Items returned without original packaging

Refund Processing

Approved refunds will be issued to the original payment method. Please allow 5–14 business days for the refund to reflect in your account, depending on your bank’s processing time.